A little clarity goes a long way.
Answers to common questions about booking and looking after your home.
How do I book a service?+
Choose your city, area and service, select an available appointment, then add your contact details and address. Review the summary and submit. You’ll receive a booking reference immediately.
Do I need an account to book?+
No. You can book as a guest and use your booking reference and registered mobile number to check progress. If you already have an account, sign in before booking to keep the appointment in your history.
When do I pay?+
Cash after service is the initial payment method. A price marked “from”, “hourly”, “inspection” or “quotation” is not a final total. Any additional work and the final amount must be agreed before work starts.
Can I change my appointment?+
Please request cancellation or rescheduling at least 12 hours before the appointment. Any agreed visit charge will be disclosed before work starts.
Which areas do you serve?+
Faisalabad is our starting and preferred city. As coverage expands, other cities and their available areas will appear in Areas We Serve and the booking form. Select your city first to see local coverage. Available appointments depend on the service and neighbourhood.
What happens after I submit a booking?+
Your request starts as New. The operations team confirms the details, assigns an eligible technician, and updates the job as it progresses. Submission reserves the slot but is not a promise of technician arrival until confirmed.
What warranty applies?+
Warranty terms are confirmed in your service quotation.
How do I raise a concern?+
Contact the team with your booking reference. Account customers can also submit feedback and a complaint after a completed job. Reviews are moderated before publication.